🌙✨Customer Satisfaction Guarantee

💜 Our Promise to You

At Auntie B’s Luminous Path LLC, every ritual kit, journal journey, and spiritual tool is created with intention, integrity, and luminous love.

Your experience matters deeply to me. I want you to feel supported, seen, and soul-satisfied with every purchase — that’s why I offer this Customer Satisfaction Guarantee.

🌟 How Our Guarantee Works

If something doesn’t feel right with your order — damaged, missing, or not what you expected — I’m here to help.

Reach out within 3 days of delivery, and we’ll work together to find a solution that feels aligned and fair.

🛠️ Damaged or Defective Items

Sometimes, even with all the good vibes in the packaging, things can arrive a little banged up.

If your order arrives damaged or defective:

Contact me within 3 days

Include photos of the damage

I’ll happily replace the item at no cost to you

No stress, no guilt, no heavy energy.

🔁 Exchanges & Store Credit

If a product doesn’t feel like the right fit for your journey, let’s talk.

Depending on the situation, we may explore:

An exchange for another item

Store credit toward something that better aligns with where you are right now

Your spiritual path is unique — I honor that.

🚫 Non-Returnable Items

Because many items are energetic, ritual-based, personal, consumable, or custom-made, the items listed below are non-returnable.

If your order arrives damaged, defective, incomplete, or incorrect, please contact me within 3 days of delivery. Depending on the situation, a replacement, exchange, or store credit may be offered.

Non-returnable items include:

Used ritual kits

Opened consumables, including herbs, salts, oils, and candles

Digital downloads and PDFs

Custom or personalized items

Used journals

If something feels off, please still reach out. We’ll look at the situation together and find the most aligned resolution possible.

📩 How to Reach Me

To request support with an order, email:
📧 auntieb.lp@yahoo.com

Please include:

Your name

Order number

A brief description of the issue

Photos (if the item is damaged)

I’ll respond with compassion, clarity, and a touch of Auntie B magic.

✨ The Heart of This Guarantee

This isn’t just a shop — it’s a sacred space for healing, release, and rising.

Your satisfaction, comfort, and experience truly matter to me.
Thank you for trusting me to walk this Luminous Path with you. 💜🌙